1. Who We Are

1.1 Company Identity

Immigration Workspace is a product of Ascend General Consultants Ltd, a private limited company registered in England and Wales, company number 16315187.

References to "we", "us", and "our" in this Cookie Policy refer to Ascend General Consultants Ltd. References to "you" and "your" refer to the individual accessing or using Immigration Workspace.

1.2 Contact Information

Ascend General Consultants Ltd — Immigration Workspace

Registered in England and Wales, company number 16315187

Unit 82a James Carter Road, Mildenhall, Bury St. Edmunds, England, IP28 7DE

Cookie Enquiries: support@immigrationworkspace.com

2. What Are Cookies

2.1 Cookie Definition

Cookies are small text files that are placed on your device — computer, tablet, or mobile phone — when you visit a website or use a web application. Cookies are widely used to make websites and applications work properly, to work more efficiently, and to provide information to the owners of the site.

Cookies are stored on your device by your web browser. They contain information such as your login status and session identifiers. When you return to the platform your browser sends these cookies back to our server so that we can recognise you and maintain your session securely.

2.2 Similar Technologies

In addition to cookies we may also use similar technologies including:

• Session storage — data stored temporarily in your browser for the duration of your current session only and deleted when you close your browser
• JWT tokens — JSON Web Tokens used to maintain your authenticated session securely and verify your identity with our servers

Throughout this policy references to "cookies" include these similar technologies unless stated otherwise.

2.3 First Party Cookies

All cookies used on Immigration Workspace are first party cookies — set directly by us and readable only by us. We do not use any third party tracking or advertising cookies. We use these cookies solely to make the platform function securely and correctly.

3. Why We Use Cookies

3.1 Our Reasons for Using Cookies

We use cookies solely for the following purposes:

• To keep you logged in to your account during your session
• To maintain the security of your account and protect against unauthorised access and cross-site request forgery attacks

We do not use cookies for analytics, advertising, tracking, or any purpose beyond what is strictly necessary to operate the platform securely.

3.2 What We Do Not Use Cookies For

✓ Our Cookie Commitments

We do not use cookies to:

• Track you across third party websites for advertising purposes
• Serve targeted or behavioural advertising
• Sell or share your browsing data with advertising networks
• Build advertising profiles based on your activity
• Track your activity outside of the Immigration Workspace platform
• Run Google Analytics, Facebook Pixel, or any other third party analytics or tracking service

4. The Cookies We Use

4.1 Overview

Immigration Workspace uses only two cookies. Both are strictly necessary for the platform to function securely. We do not use functional cookies, analytics cookies, advertising cookies, or any third party cookies.

Under the UK Privacy and Electronic Communications Regulations (PECR), strictly necessary cookies do not require your consent before being placed on your device. We are not required to show you a cookie consent banner because we only use cookies that are essential to the operation of the platform.

4.2 Cookie 1 — Session Cookie

• Name: Session token (JWT)
• Purpose: Keeps you logged in to Immigration Workspace during your session. Without this cookie you would be logged out every time you navigate to a new page.
• Type: First party — set by us only
• Duration: Session cookie — automatically deleted when you close your browser or log out of the platform. It does not persist after your session ends.
• Strictly necessary: Yes
• Consent required: No — strictly necessary under PECR

4.3 Cookie 2 — CSRF Token

• Name: csrf_token
• Purpose: Protects you and the platform against cross-site request forgery (CSRF) attacks. This is a standard security measure that verifies that form submissions and actions on the platform originate from your legitimate authenticated session and not from a malicious third party site.
• Type: First party — set by us only
• Duration: Session cookie — automatically deleted when you close your browser or end your session.
• Strictly necessary: Yes
• Consent required: No — strictly necessary under PECR

4.4 No Other Cookies

✓ We Confirm the Following

We do not use:

• Google Analytics — not installed on this platform
• Facebook Pixel — not installed on this platform
• Any advertising cookies — we do not serve advertisements
• Any behavioural tracking cookies — we do not track you across websites
• Any social media cookies — we do not embed social media tracking
• Any retargeting cookies — we do not run retargeting campaigns
• Any analytics cookies — we do not use cookie-based analytics
• Any third party cookies — all cookies on this platform are first party

5. Your Consent

5.1 No Consent Banner Required

Because Immigration Workspace uses only strictly necessary cookies — the session cookie and the CSRF token — we are not required under the UK Privacy and Electronic Communications Regulations (PECR) to obtain your consent before placing these cookies on your device.

Strictly necessary cookies are exempt from the consent requirement under PECR because they are essential to provide the service you have requested. You cannot use the platform without these cookies being set.

We do not display a cookie consent banner because there are no non-essential cookies on this platform that would require your consent.

5.2 Controlling Cookies Through Your Browser

You can control and delete cookies at any time through your browser settings. Please be aware that if you block or delete the session cookie or CSRF token you will not be able to log in to or use the platform, as these cookies are required for the platform to function securely.

6. How Long Cookies Last

6.1 Both Cookies Are Session Cookies

Both cookies used on Immigration Workspace are session cookies. This means they are temporary and are automatically deleted when you:

• Log out of Immigration Workspace
• Close your browser
• End your browsing session

Neither cookie persists on your device after your session ends. We do not use persistent cookies that remain on your device between visits.

7. Managing Cookies in Your Browser

7.1 Browser Controls

You can view, manage, and delete cookies through your browser settings at any time. Instructions for the most common browsers are provided below.

Please note: Deleting or blocking the cookies used by Immigration Workspace will prevent you from logging in and using the platform, as both cookies are strictly necessary for authentication and security.

Google Chrome

Settings → Privacy and security → Cookies and other site data

support.google.com/chrome/answer/95647

Mozilla Firefox

Settings → Privacy and Security → Cookies and Site Data

support.mozilla.org — cookies guide

Apple Safari

Preferences → Privacy → Manage Website Data

support.apple.com — Safari cookies guide

Microsoft Edge

Settings → Cookies and site permissions → Cookies and site data

support.microsoft.com — Edge cookies guide

8. Supervisory Authority

8.1 The ICO

The supervisory authority for cookie compliance and data protection in the United Kingdom is the Information Commissioner's Office (ICO).

If you have concerns about how we use cookies that we have not been able to resolve to your satisfaction you have the right to complain to the ICO:

Information Commissioner's Office (ICO)

Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Website: ico.org.uk

We always encourage you to contact us directly first so we can address any concerns: support@immigrationworkspace.com

9. Changes to This Policy

9.1 Policy Updates

We may update this Cookie Policy from time to time to reflect changes in the cookies we use, changes in UK law or PECR guidance, or changes to our platform. We will notify you of material changes by:

• Updating the Last Updated date at the top of this page
• Displaying a notice on the platform where appropriate

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.

10. Contact Us

10.1 Cookie Enquiries

If you have any questions about this Cookie Policy or the way we use cookies on Immigration Workspace please contact us at:

Immigration Workspace — Ascend General Consultants Ltd

Registered in England and Wales, company number 16315187

Unit 82a James Carter Road, Mildenhall, Bury St. Edmunds, England, IP28 7DE

ICO Registration Number: C1905899

Cookie Enquiries: support@immigrationworkspace.com

General Support: support@immigrationworkspace.com

We aim to respond to all enquiries within one business day.

10.2 Related Policies

Please also review our related policies:

• Terms of Service
• Privacy Policy
• GDPR Statement

✓ We Are Here to Help
If you have any questions or concerns about cookies or your privacy on Immigration Workspace please do not hesitate to contact us at support@immigrationworkspace.com . We aim to respond to all enquiries within one business day.